Privacy Policy

Effective Date: 6 October 2024

At [Nonprofit Name], we are committed to protecting the privacy and security of our community members, donors, volunteers, and supporters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our organization, including through our website, events, and other services.

We may collect the following types of personal information:

• Contact Information: Name, email address, mailing address, phone number.

• Donor Information: Donation amounts, payment information (processed securely), and any preferences expressed.

• Volunteer Information: Details about your volunteer activities, availability, and related preferences.

• Automatically Collected Information: IP addresses, browser types, and cookies when you visit our website.

• Digital Images and Videos: Photographs, videos, or other media of participants, volunteers, and event attendees.

• Other Information: Any other information you voluntarily provide to us (e.g., through surveys, registration forms, etc.).

We use the personal information we collect for the following purposes:

• To Process Donations: We securely process donations and maintain donor records.

• To Communicate: We may send you updates, newsletters, event invites, or other relevant information about our organization and its activities.

• To Improve Our Services: We may use data to analyze trends, optimize our website, and enhance our programs and outreach efforts.

• To Use Digital Media for Awareness: Photographs and videos taken at our events or activities may be used for promotional, fundraising, or awareness purposes on our website, social media, newsletters, or other materials. We aim to respect your privacy in any media we use.

• To Comply with Legal Obligations: As a Public Benefit Organization, we may be required to collect and disclose certain information to comply with regulatory, tax, and reporting requirements.

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors or partners who assist in operating our organization (e.g., payment processors, IT support, media production).

• Legal Obligations: We may share information if required by law or if necessary to protect the rights, property, or safety of our organization or others.

• Consent: We may share your information if you provide explicit consent.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security. We encourage you to protect your own information and notify us immediately if you notice any suspicious activity.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You can request access to the information we hold about you.

• Correction: You can request corrections to inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out of Media Usage: If you do not wish to appear in digital images or videos used by the organization, please inform us in advance or at the event, and we will make efforts to respect your preferences.

• Opt-Out of Communications: You can opt out of receiving communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

We may capture photographs, video footage, or other media during our events and activities. These images and videos may be used for:

• Promotional and Marketing Materials: To raise awareness of our mission and programs through brochures, newsletters, social media, or our website.

• Fundraising Campaigns: To encourage support for our initiatives by showcasing the impact of our work.

• Archival Purposes: For documenting our history and the impact of our efforts.

By attending our events or participating in our activities, you consent to the use of your image or likeness for these purposes, unless you opt out as outlined above. We will always aim to use media in a respectful and positive manner.

We are committed to protecting the privacy of children. Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to remove such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Registered Name: River Mount Hope Centre

• Email: info@rivermounthope.com

• Telephone No: 0815562700

By interacting with us, you agree to the terms of this Privacy Policy.

This version includes the collection and use of digital images and videos, along with an option for individuals to opt-out of media usage when attending events. You can customize it further based on your organization’s practices.